Case studies

2025

Building a Digital-Ready Workforce

As the energy industry embraces digital transformation, CLP is committed to equipping its employees with the skills and confidence they need to leverage emerging technologies, including artificial intelligence (AI). By doing so, CLP strives to accelerate innovation, enhance operational efficiency, and strengthen its ability to deliver sustainable energy solutions.

In 2025, CLP launched a series of initiatives under the “Digital Workforce Upskilling” programme, designed to embed digital mindsets and practical AI capabilities across the organisation. These efforts focused on creating hands-on learning experiences, fostering curiosity, and enabling employees to apply new tools in their daily work.

Over 2,000 employees participated in curated activities aimed at building digital fluency and confidence. Key highlights included:

• AI 4 Trails: A structured learning journey designed to build a baseline understanding of AI and its responsible, ethical use through hands-on sessions and LinkedIn Learning.  Employees developed confidence and practical skills to apply AI immediately in their work, unlocking opportunities for greater efficiency and innovation.

• Online e-Learning: CLP provides curated content on future-ready capabilities such as AI, Copilot, Power BI, and Power Automate. The e-learning ecosystem increasingly leverages AI to deliver dynamic, personalised learning experiences, helping employees automate routine tasks and apply data-driven insights.

• Copilot Enablement Workshops: A series of events and workshops designed to help employees apply Copilot in real-world scenarios. Sessions were organised, covering introductory training, deep-dive seminars, persona-based workshops, and feature update briefings, all focused on embedding AI tools into employees’ workflows and roles.

This company-wide digital upskilling initiative was a period of exploration, learning, and engagement. Senior leaders actively supported and acted as role models for this transformation, reinforcing the importance of digital readiness across the organisation. These efforts are building a workforce that is confident with emerging technologies, and unlocking greater efficiency, creativity, and innovation across CLP.

Over 500 colleagues joined two “Come & Learn” sessions, featuring practical Copilot tips and a dynamic panel discussion across business functions, followed by an interactive Q&A with CEO TK Chiang and Chief Digital Officer Andre Urban Blumberg.

Employees engaging in an interactive Copilot Experience Day workshop, exploring AI-powered tools to enhance productivity and collaboration.