Building Australia’s energy future together with Traditional Owners
Engagement is the bridge to understanding, practical reconciliation, and ensuring that First Nations people benefit directly from energy projects on First Nations Country.” – David Wilson, Head of Community Engagement.
As young people in our local schools think about their careers, we want them to see a place for themselves in Australia’s clean energy future. To ensure this future is fair and inclusive, we need more women, First Nations peoples, and young Australians from all backgrounds. To support this future, we are investing in programmes that bring STEM education, and energy education, to life.
CLP Pulse connects heritage, innovation and sustainability
CLP Pulse has strengthened its role as a cultural and sustainability hub, delivering thematic exhibitions and programmes that bring together heritage, culture and innovation. Throughout the year, the museum organised guided tours, workshops, and activities to engage the community. In total, CLP Pulse welcomed more than 60,000 visitors.
Leading a youth expedition to Shandong for national education and decarbonisation
In July 2025, CLP launched its Power the Youth Expedition programme, aimed at strengthening national identity among Hong Kong young people and providing insights into the Chinese Mainland’s cultural heritage and emerging energy innovations. The initiative reflects CLP’s commitment to nurturing future talent and supporting national education through immersive experiences.
Leveraging smart meter technology to enhance elderly home safety: CLP Power’s Community Watch & Care Service Pilot Programme
As Hong Kong addresses the challenges posed by an ageing population, innovative solutions are essential to support ageing in place and reduce the burden on caregivers. CLP Power has taken a pioneering step by launching the Community Watch & Care Service Pilot Programme, which uses smart meter data to monitor electricity usage patterns and safeguard elderly residents.
Connecting the elderly with society through CLP volunteer engagement programmes
CLP Power supports elderly people by providing them with a range of opportunities to participate actively in the community, in the process building their confidence and staying connected with society. Our long‑term community engagement programmes, delivered through the CLP Volunteer Team, are designed to enable the elderly participants to interact with each other for companionship, engage in learning activities, and contribute meaningfully to society.
Providing opportunities for young people and nurturing the future generation
With fresh graduates and career starters facing many challenges, CLP Power is addressing the working needs of local young people and collaborating with various partners to boost the career opportunities available for them.
Daya Bay Nuclear Power Site celebrates milestone of trillionth kilowatt-hour of on-grid electricity generation
Daya Bay Nuclear Power Site celebrated a historic milestone of keeping the first nuclear power site in China to surpass one trillion kWh of on-grid electricity generation on 29th April 2025. To date, over 320 billion kWh of nuclear energy has been imported to Hong Kong by CLP, contributing to the city’s economic and social development and playing a vital role in its decarbonisation journey.
Daya Bay Nuclear Power Station – A Legacy of Innovation and Impact
Daya Bay Nuclear Power Station, a pioneering joint venture between CLP and CGN, was honoured with the Legacy Award (Industrial) and the Grand Award (Industrial, 1990s) at the Hong Kong Institution of Engineers (HKIE) 50th Anniversary Legacy Award.
CLP is dedicated to fostering strong community relationships and contributing to social sustainability. It engages with local communities through various initiatives that enhance community wellbeing and promote environmental conservation, education and art and culture. CLP values transparency and collaboration and works closely and openly with stakeholders to address community needs and concerns. By investing in community programmes and partnerships, CLP is creating positive social impacts and driving long-term sustainable growth.
Across the Group, measures have been put in place to ensure that social and physical challenges do not prevent people from accessing and using the Company’s products and services. These include challenges relating to language, culture, literacy, financial situation and disability.
In Hong Kong, CLP Power offers a braille bill for those who are visually impaired. In Australia, EnergyAustralia provides interpreter services for those with a first language other than English and also offers hearing-impaired and vision-impaired billing services.
CLP Power is committed to maintaining its electricity tariffs at reasonable levels while ensuring power supply reliability. CLP Power’s tariff adjustments have been relatively stable over the years, an outcome achieved by adopting prudent cost management measures, embracing a diversified fuel mix, and utilising innovative technologies. Having a stable fuel supply and utilising nuclear power have been important factors in mitigating the impact of fuel market volatility. CLP Power remains committed to effective tariff management through prudent cost controls, a diversified fuel mix strategy, ongoing enhancement of its operational efficiency and continued alignment with the Government’s environmental policy objectives.
CLP Power allocated HK$240 million from the CLP Community Energy Saving Fund in 2025 to drive decarbonisation, boost the economy and support underprivileged communities. HK$50 million was used to fund the CLP Community Green Programme, including HK$44 million for energy-saving upgrades for subvented organisations, HK$5 million to help 1,200 households replace air conditioners with inverter models, and HK$1 million for building electrical safety advisory service. To encourage residential customers to reduce energy consumption, HK$22 million was allocated to a reward programme that allows customers who adopt energy‑saving habits to earn points redeemable for incentives such as energy‑efficient electrical appliances. Another $58 million was allocated to the Retail and Catering Coupons Programme, which distributes HK$100 coupons to 580,000 households to boost local spending.
To alleviate financial burden, HK$50 million was allocated to electricity subsidies of HK$600 to 50,000 low-income families and HK$1,000 to 20,000 tenants of subdivided units. Additional allocations included HK$5 million for installing individual meters in subdivided units, HK$3 million for equipping Community Living Rooms with energy-efficient appliances, and HK$6 million for the Students E-learning Assistance Programme.
A total of HK$40 million was allocated to support the Electrical Equipment Upgrade Scheme, designed to help SMEs in adopting more energy-efficient lighting and air conditioning systems. An additional HK$1 million was invested in retro-commissioning training.
CLP Power has continued the Home Electrical Safety Enhancement for the Underprivileged Programme and allocated HK$10 million for home electrical safety inspections. This programme improves home safety for underprivileged families, including low-income households, people with disabilities, elderly households and ethnic minorities, by providing them with free electrical inspections and repairs by qualified electricians.
These initiatives aim to promote energy efficiency, reduce carbon emissions, and strengthen community support while stimulating Hong Kong’s economy growth.
CLP Power announced a HK$240 million package of initiatives funded by the CLP Community Energy Saving Fund in 2025, designed to encourage people from all sectors of society to save energy and reduce carbon emissions, while also boosting the Hong Kong economy and caring for the community.
Australia
Believing that all customers should have fair and equal access to its products and services, EnergyAustralia has published an Energy Charter outlining its commitment to working with customers to improve their energy affordability, enhance their energy efficiency and provide support to the vulnerable.
The rising cost of living continues to present challenges for many Australians. In response, EnergyAustralia maintains its commitment to supporting households experiencing temporary financial hardship by offering payment plans and payment extensions, and guidance on available government assistance. The EnergyAssist hardship programme offers support to customers experiencing financial hardship via tailored solutions that include customised payment plans, payment matching, debt waivers and energy-efficiency education. These measures are also helping customers make better decisions about their energy consumption practices.
EnergyAustralia also partners with various organisations to directly assist customers facing financial hardship and help them improve their energy efficiency:
Member of the One Stop One Story Hub Partnership, which supports people facing family and domestic violence or financial hardship by helping them navigate support programmes and reduce the need for multiple interactions.
Partnered with Uniting Energy Audits to provide customers with energy-efficiency information via a home or phone audit, thus helping them to reduce their energy consumption and bills.
Partnered with The Good Guys to assist with the delivery of new appliances and the removal of old ones.
EnergyAustralia also develops customised payment schedules, provides advice on reducing energy consumption and offers guidance on accessing government energy-relief subsidies for its business customers.
The Group is committed to contributing to programmes which support healthy, resilient and sustainable community development over the short and long term. In line with the CLP Group Community Initiatives, Sponsorship and Donation Policy on community engagement, the Company aims to:
Support projects or programmes that align with the needs and expectations of local communities and respect their cultures, traditions and values;
Support projects or programmes that are systematically managed with clearly defined objectives and expected outcomes;
Foster enduring partnerships with credible international, national, regional and local community organisations, non-governmental organisations and charities;
Support projects or programmes that offer an opportunity for CLP’s employees to participate; and
Regularly evaluate the outcomes and impacts of its contributions.
CLP’s community investment strategy is guided by the CLP Group’s Community Initiatives, Sponsorship and Donation Policy. This sets out principles and directions for implementing community initiatives across all CLP’s business units and Group functions. Sitting alongside the Company’s corporate governance and internal control measures and its standardised online reporting platform, the policy lays out facilitate a coherent and transparent approach to the assessment, design, review and reporting of CLP’s community activities. It ensures that resources are deployed to meet the community’s needs effectively and in a timely manner.
CLPʼs community investment strategy focuses on four key areas: Community Wellbeing, Environment, Education and Development and Arts and Culture. Each business unit implements the strategy according to local conditions and community needs.
CLP’s community initiative approach
Monitoring and follow-up
The CLP Group’s Community Initiatives, Sponsorship and Donation Policy is reviewed every three years to ensure it remains aligned with the Group’s development and changes in the external environment. A review was conducted in 2023 which reaffirmed that the policy remains comprehensive and aligns with megatrends and the local needs of different regions.
Different tools for evaluating the socio-economic impact of community initiatives have been benchmarked and the most suitable of these are used to review the effectiveness of CLPʼs community initiatives by project teams.
CLP has a standardised online reporting system for reviewing and reporting on its community initiatives. The system is designed to enhance the overall effectiveness and efficiency of these initiatives by aggregating data on themes, partners, spending, beneficiaries, volunteer hours and impacts.
Of the more than 938,000 direct beneficiaries in 2025, 66.6% benefitted from CLPʼs Community Wellbeing programmes. The main contributor was the CLP Retail and Catering Coupons Programme which aims to encourage local consumption. The decrease in the number of beneficiaries was caused by the completion of distribution of the Low-Carbon City Planner board game to primary schools and kindergartens in 2024.
In 2025, the Group saw a significant rise in volunteering participation, with total service hours surpassing 21,000—the highest since the pandemic. The increase in service hours in Hong Kong was contributed by CLP Volunteers supporting the 15th National Games, the 12th National Games for Persons with Disabilities and the 9th National Special Olympic Games as volunteers for the races, as well as offering support to residents affected by the Tai Po Wang Fuk Court fire incident. On the Chinese Mainland, the expansion of community initiatives in the Eastern Region resulted in volunteering hours tripling compared to 2024, rising by over 2,800 hours. Ongoing business transformation led to resource reallocation that affected volunteer programmes delivery, contributing to a moderate decline in participation in EnergyAustralia.
The amount donated by CLP for charitable and other community purposes increased to HK$22.42 million, including a HK$10 million donation to support residents affected by the Tai Po Wang Fuk Court fire incident, and HK$500,000 to support the family of the deceased firefighter.
Community spending by theme and geography is summarised in the charts on the next page.
2025
2024
2023
2022
2021
Amount donated for charitable and other purposes (HK$M)1
While the Group’s HSE Management System Standard sets out an overarching approach to managing the safety risks in operations, CLP also takes responsibility for preserving public health and safety, including the health and safety of those who work or live in close proximity to power supply lines.
CLP operates a transmission and distribution network in Hong Kong, as well as transmission networks in Shenzhen, China and in the northeastern part of India. Working near power supply lines may pose safety hazards. Both CLP’s Hong Kong and the Chinese Mainland operations conduct regular construction site inspections and deliver safety talks to road work contractors and site management personnel, to maintain a high level of safety awareness at all locations.
EMFs arising from power systems are a matter of public health concern. CLP’s power supply equipment fully complies with the exposure limits published by the International Commission on Non-Ionizing Radiation Protection. Regular EMF measurements at public area near CLPʼs power supply equipment are carried out jointly with the Electrical and Mechanical Services Department of the Hong Kong SAR Government. The measured EMF levels continue to be well below the guideline limits.
Regarding customer health and safety, CLP Power has Customer Service Centres conveniently located in its supply areas in Hong Kong that provide assistance on product safety, as well as advising on energy-efficient products, energy-saving tips and account management issues. In 2025, there were no reportable cases of CLP products affecting customer health and safety in Hong Kong.
In 2025, Daya Bay Nuclear Power Station maintained robust safety and operational performance, characterised by minimal worker radiation exposure and predictable waste generation aligned with planned activities. The average radiation dose rate for workers in 2025 was less than 0.4 mSv per person per year. By comparison, the background radiation dose rate from the natural environment in Hong Kong is 2.4 mSv per person per year. The charts below tracking waste volumes illustrate the amounts of spent nuclear fuel and low- to intermediate-level radioactive nuclear waste from Daya Bay in recent years. The amounts of both types of waste are related to the number of planned refuelling outages in each year. In 2025, Daya Bay carried out two planned refuelling outages and the total quantity of spent nuclear fuel generated reflected this event.
While the Group’s HSE Management System Standard sets out an overarching approach to managing the safety risks in operations, CLP also takes responsibility for preserving public health and safety, including the health and safety of those who work or live in close proximity to power supply lines.
CLP operates a transmission and distribution network in Hong Kong, as well as transmission networks in Shenzhen, China and in the northeastern part of India. Working near power supply lines may pose safety hazards. Both CLP’s Hong Kong and Mainland China operations conduct regular construction site inspections and deliver safety talks to road work contractors and site management personnel, to maintain a high level of safety awareness at all locations.
EMFs arising from power systems are a matter of public health concern. CLP’s power supply equipment fully complies with the exposure limits published by the International Commission on Non-Ionizing Radiation Protection. Regular EMF measurements at public area near CLPʼs power supply equipment are carried out jointly with the Electrical and Mechanical Services Department of the Hong Kong SAR Government. The measured EMF levels continue to be well below the guideline limits.
Regarding customer health and safety, CLP Power has Customer Service Centres conveniently located in its supply areas in Hong Kong that provide assistance on product safety, as well as advising on energy-efficient products, energy-saving tips and account management issues. In 2025, there were no reportable cases of CLP products affecting customer health and safety in Hong Kong.
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