CLP continually improves by managing, monitoring and reporting its performance. These tables present a quantitative overview of the Group's 2020 financial and non-financial performance. The disclosures are selected from the GRI Standards, The Stock Exchange of Hong Kong's ESG Reporting Guide and TCFD Electric Utilities Preparer Forum, as well as other key performance data.
The 2020 data shaded in orange have been independently verified by PricewaterhouseCoopers. The assurance scope of past years' data can be found in previous Sustainability Reports.
Read the reporting scope Download the independent assurance statementGovernance | 2020 | 2019 | 2018 | 2017 | 2016 | GRI/ HKEx/ TCFD |
---|---|---|---|---|---|---|
Convicted cases of corruption reported to the Audit & Risk Committee (cases) | 0 | 0 | 0 | 0 | 0 | GRI 205-3 / HKEx B7.1 |
Breaches of Code of Conduct reported to the Audit & Risk Committee (cases) | 25 | 31 | 20 | 28 | 21 |
Financial information | 2020 | 2019 | 2018 | 2017 | 2016 | GRI/ HKEx/ TCFD |
---|---|---|---|---|---|---|
Total capital investments incurred by asset type (%(HK$M))1,2 | 100 (13,022) | 100 (12,028) | 100 (12,851) | N/A | N/A | TCFD |
Transmission, distribution and retail | 37 (4,810) | 43 (5,229)3 | 39 (4,953) | N/A | N/A | |
Coal | 28 (3,638) | 21 (2,473)3 | 24 (3,040) | N/A | N/A | |
Gas | 26 (3,445) | 26 (3,146)3 | 32 (4,098) | N/A | N/A | |
Nuclear | 0 (0) | 3 (352) | 0 (0) | N/A | N/A | |
Renewables | 4 (462)4 | 5 (580)3,5 | 5 (714) | N/A | N/A | |
Others | 5 (667) | 2 (248)3 | 0 (46) | N/A | N/A | |
Total operating earnings by asset type (%(HK$M))6 | 100 (12,374) | 100 (12,138)3 | 100 (15,145) | 100 (14,189) | 100 (13,173) | TCFD |
Transmission, distribution and retail | 46 (5,751) | 42 (5,131)3 | 49 (7,427) | 59 (8,392) | 59 (7,798) | |
Coal7 | 23 (2,871) | 21 (2,503)3 | 22 (3,370) | 28 (3,994) | 30 (3,905) | |
Gas7 | 12 (1,510) | 14 (1,735)3 | 10 (1,533) | |||
Nuclear | 13 (1,594) | 14 (1,688) | 11 (1,720) | 7 (913) | 7 (863) | |
Renewables | 5 (575)8 | 8 (1,016)3,9 | 7 (924) | 4 (629) | 3 (455) | |
Others | 1 (73) | 1 (65)3 | 1 (171) | 2 (261) | 1 (152) | |
Economic value generated, distributed and retained (HK$M) | ||||||
Economic value generated | ||||||
Revenue | 79,590 | 85,689 | 91,425 | 92,073 | 79,434 | GRI 201-1 |
Share of profits of non-wholly owned entities10 | 1,608 | 1,828 | 1,509 | 609 | 791 | GRI 201-1 |
Economic value distributed | ||||||
Fuel costs | 15,753 | 16,712 | 17,187 | 15,473 | 12,785 | GRI 201-1 |
Other operating costs11 | 35,774 | 48,654 | 43,604 | 46,325 | 38,689 | GRI 201-1 |
Staff expenses12 | 4,844 | 4,535 | 4,449 | 4,195 | 3,892 | GRI 201-1 |
Finance costs13 | 1,875 | 2,033 | 2,107 | 2,278 | 2,371 | GRI 201-1 |
Dividends | 7,832 | 7,782 | 7,630 | 7,352 | 7,074 | GRI 201-1 |
Taxes14 | 2,529 | 2,189 | 3,565 | 2,094 | 2,032 | GRI 201-1 |
Donations | 27 | 21 | 18 | 14 | 13 | GRI 201-1 |
Economic value retained15 | 12,564 | 5,591 | 14,374 | 14,951 | 13,369 | GRI 201-1 |
- Capital investments include additions to fixed assets, right-of-use assets and intangible assets, investments in and advances to joint ventures and associates, and acquisition of businesses.
- On an accrual basis.
- Restated to conform with enhanced 2020 allocation model and methodology.
- Includes HK$7 million from waste-to-energy, which is not considered as non-carbon emitting energy.
- Includes HK$123 million from waste-to-energy, which is not considered as non-carbon emitting energy.
- Before unallocated expenses.
- Starting from 2018, operating earnings of coal and gas are reported separately.
- Includes HK$8 million from waste-to-energy, which is not considered as non-carbon emitting energy.
- Includes HK$5 million from waste-to-energy, which is not considered as non-carbon emitting energy.
- Includes share of results (net of income tax) from joint ventures and associates netted with earnings attributable to other non-controlling interests, which represented CLP's share of economic value created together with its business partners.
- Includes impairment provision and reversal. In particular, for 2019, amount included impairment of retail goodwill in Australia of HK$6,381 million.
- Another HK$1,386 million (2019: HK$1,365 million) of staff costs incurred were capitalised.
- Finance costs are netted with finance income and include payments made to perpetual capital securities holders. In addition, finance costs of HK$306 million (2019: HK$323 million) were capitalised.
- Represents current income tax but excludes deferred tax for the year.
- Represents earnings attributable to shareholders (before depreciation, amortisation and deferred tax) for the year retained.
Safety | 2020 | 2019 | 2018 | 2017 | 2016 | GRI/ HKEx/ TCFD |
---|---|---|---|---|---|---|
Fatalities (number)1,2 | ||||||
Fatalities - employees only | 0 | 0 | 1 | 0 | 0 | GRI 403-2 / HKEx B2.1 |
Fatalities - contractors only | 0 | 1 | 1 | 4 | 3 | GRI 403-2 / HKEx B2.1 |
Fatality Rate (number per 200,000 manhour)1,2,3 | ||||||
Fatality Rate - employees only | 0.00 | 0.00 | 0.01 | 0.00 | 0.00 | GRI 403-2 / HKEx B2.1 |
Fatality Rate - contractors only | 0.00 | 0.01 | 0.01 | 0.03 | 0.02 | GRI 403-2 / HKEx B2.1 |
Lost Time Injury (number)1,4 | ||||||
Lost Time Injury - employees only | 12 | 75 | 11 | 11 | 3 | GRI 403-2 |
Lost Time Injury - contractors only | 10 | 19 | 11 | 16 | 10 | GRI 403-2 |
Lost Time Injury Rate (number per 200,000 manhour)1,3,4 | ||||||
Lost Time Injury Rate - employees only | 0.13 | 0.07 | 0.13 | 0.13 | 0.04 | GRI 403-2 |
Lost Time Injury Rate - contractors only | 0.09 | 0.14 | 0.09 | 0.14 | 0.07 | GRI 403-2 |
Total Recordable Injury Rate (number per 200,000 manhour)1,3,6 | ||||||
Total Recordable Injury Rate - employees only | 0.25 | 0.19 | 0.19 | 0.21 | 0.11 | GRI 403-2 |
Total Recordable Injury Rate - contractors only | 0.37 | 0.52 | 0.29 | 0.36 | 0.19 | GRI 403-2 |
Days Lost (number)1,4,7 | ||||||
Days Lost - employees only | 4438 | 4649 | 249 | 252 | 9 | GRI 102-48, 403-2 / HKEx B2.2 |
- The system of rules applied in recording and reporting accident statistics complies with the International Labour Organization (ILO) Code of Practice on Recording and Notification of Occupational Accidents and Diseases. Each year's safety data cover the incidents that happened in that calendar year and are based on the latest information available at the time of publication.
- A fatality is the death of an employee or contractor personnel as a result of an occupational illness/ injury/ disease incident in the course of employment.
- All rates are normalised to 200,000 worked hours, which approximately equals to the number of hours worked by 100 people in one year.
- Refers to an occupational illness/ injury/ disease sustained by an employee or contractor personnel causing him/ her to miss one scheduled workday/ shift or more after the day of the injury (including fatalities). A lost time injury does not include the day the injury incident occurred or any days that the injured person was not scheduled to work and it does not include restricted work injuries.
- The health-related lost-time-injury in Australia was reported as lost time injury. It can also be categorised as occupational disease in Australia.
- Total recordable injuries count all occupational injury incidents and illness other than first aid cases. They include fatalities, lost time injuries, restricted work injuries, and medical treatment.
- Refers to the number of working days lost when workers are unable to perform their usual work because of an occupational accident or disease. A return to limited duty or alternative work for the same organisation does not count as lost days.
- 188 out of 443 days were carried forward from one incident in the past.
- 158 out of 464 days were carried forward from three incidents in the past.
Environment | 2020 | 2019 | 2018 | 2017 | 2016 | GRI/ HKEx/ TCFD |
---|---|---|---|---|---|---|
Resource Use & Emissions1,2,3 | ||||||
Nitrogen oxides emissions (NOx) (kt) | 43.2 | 47.0 | 60.9 | 59.3 | 58.1 | GRI 305-7 / HKEx A1.1 |
Sulphur dioxide emissions (SO2) (kt) | 48.0 | 44.7 | 76.1 | 81.6 | 71.2 | GRI 305-7 / HKEx A1.1 |
Particulates emissions (kt) | 6.9 | 7.7 | 8.5 | 8.3 | 8.5 | GRI 305-7 / HKEx A1.1 |
Sulphur hexafluoride (SF6) (kt) | 0.003 | N/A | N/A | N/A | N/A | GRI 305-7 / HKEx A1.1 |
Non-hazardous liquid waste (kl)4 | ||||||
Produced | 3 | 59 | 52 | 103 | 84 | GRI 306-2 / HKEx A1.4 |
Recycled | 3 | 57 | 52 | 103 | 84 | GRI 306-2 |
Non-hazardous solid waste (t)4 | ||||||
Produced | 17,901 | 13,344 | 11,471 | 20,334 | 8,317 | GRI 306-2 / HKEx A1.4 |
Recycled | 4,458 | 4,986 | 3,990 | 3,790 | 2,963 | GRI 306-2 |
Hazardous liquid waste (kl)4 | ||||||
Produced | 1,091 | 1,578 | 1,685 | 1,420 | 1,251 | GRI 306-2 / HKEx A1.3 |
Recycled | 1,069 | 1,536 | 1,648 | 1,384 | 1,149 | GRI 306-2 |
Hazardous solid waste (t)4 | ||||||
Produced | 1,503 | 862 | 1,435 | 857 | 1,302 | GRI 306-2 / HKEx A1.3 |
Recycled | 523 | 201 | 631 | 469 | 260 | GRI 306-2 |
Ash (kt) | ||||||
Produced | 2,624 | 3,032 | 3,419 | 3,005 | 2,121 | |
Recycled and sold | 1,793 | 3,667 | 2,263 | 1,745 | 1,111 | |
Gypsum (kt) | ||||||
Produced | 334 | 441 | 253 | 156 | 136 | |
Recycled and sold | 335 | 438 | 250 | 161 | 134 | |
Total water withdrawal (Mm3)5 | 5,229.2 | 5,377.4 | 5,153.6 | 4,480.6 | 4,256.9 | GRI 303-3 / HKEx A2.2 |
For cooling purpose | ||||||
Water withdrawal from marine water resources | 5,183.5 | 5,319.3 | 5,087.3 | 4,421.7 | 4,202.3 | |
Water withdrawal from freshwater resources | 35.1 | 45.7 | 53.3 | 47.6 | 43.8 | |
For non-cooling purposes | ||||||
Water withdrawal from freshwater resources | 5.7 | 5.8 | 6.0 | 4.9 | 4.2 | |
Water withdrawal from municipal sources | 4.9 | 6.7 | 7.0 | 6.4 | 6.6 | |
Total water discharge (Mm3)5,6 | 5,200.3 | 5,337.1 | 5,103.2 | 4,437.7 | 4,219.3 | GRI 303-4 |
From cooling process | ||||||
Water discharge to marine water bodies | 5,183.5 | 5,319.3 | 5,087.3 | 4,421.7 | 4,202.3 | |
Treated wastewater to freshwater bodies | 0 | 0 | 0 | 0 | 0 | |
Wastewater to other destinations | 0 | 0 | 0.02 | 0.05 | 0.06 | |
From non-cooling processes | ||||||
Treated wastewater to marine water bodies | 1.5 | 1.7 | 1.6 | 1.6 | 1.5 | |
Treated wastewater to freshwater bodies | 13.7 | 14.4 | 12.3 | 12.3 | 13.7 | |
Wastewater to other destinations | 1.6 | 1.7 | 1.9 | 2.0 | 1.7 | |
Wastewater to sewerage | 0.03 | 0.03 | 0.03 | 0.02 | 0.01 | |
Environmental compliance1, | ||||||
Environmental regulatory non-compliances resulting in fines or prosecutions (number) | 0 | 0 | 0 | 0 | 0 | GRI 307-1 |
Environmental licence limit exceedances & other non-compliances (number) | 4 | 10 | 2 | 13 | 2 | GRI 307-1 |
- Numbers include operating assets where CLP has operational control during the calendar year.
- Paguthan Power Station, the power purchase agreements of which expired in December 2018, was not included in the 2019 and 2020 numbers.
- Since 2019, numbers at the asset level have been aggregated and then rounded.
- Waste categorised in accordance with local regulations.
- Numbers have been subject to rounding. Any discrepancies between the total shown and the sum of the amounts listed are due to rounding.
- Starting from 2019, Yallourn’s “water discharged to third-parties”, which was previously reported under “wastewater to sewerage”, has been reported under “wastewater to other destinations”.
GHG emissions | 2020 | 2019 | 2018 | 2017 | 2016 | GRI/ HKEx/ TCFD |
---|---|---|---|---|---|---|
CLP Group1 | ||||||
Total CO2e emissions – on an equity basis (kt)2,3 | 62,138 | 71,720 | N/A | N/A | N/A | HKEx A1.2 |
CO2e - Scope 1 (kt)4 | 45,105 | 50,047 | N/A | N/A | N/A | GRI 305-1 / TCFD |
CO2e - Scope 2 (kt) | 244 | 250 | N/A | N/A | N/A | GRI 305-2 / TCFD |
CO2e - Scope 3 (kt) | 16,790 | 21,424 | N/A | N/A | N/A | GRI 305-3 / TCFD |
Category 1: Purchased goods and services | 1,210 | 1,093 | N/A | N/A | N/A | |
Category 2: Capital goods | 685 | 1,347 | N/A | N/A | N/A | |
Category 3: Fuel- and energy-related activities | 12,690 | 16,671 | N/A | N/A | N/A | |
Category 5: Waste generated in operations | 63 | 101 | N/A | N/A | N/A | |
Category 6: Business travel | 1 | 8 | N/A | N/A | N/A | |
Category 7: Employee commuting | 2 | 4 | N/A | N/A | N/A | |
Category 11: Use of sold products | 2,138 | 2,200 | N/A | N/A | N/A | |
CLP Group's generation and energy storage portfolio3,4,5,6 | ||||||
CO2 – on an equity basis (kt) | 44,987 | N/A | N/A | N/A | N/A | GRI 102-48, 305-1, 305-2 / HKEx A1.2 |
CO2 – on an equity plus long-term capacity and energy purchase basis (kt)7 | 48,621 | N/A | N/A | N/A | N/A | GRI 102-48, 305-1, 305-2 / HKEx A1.2 |
CO2 – on an operational control basis (kt) | 43,808 | 50,412 | 52,052 | 47,921 | 46,518 | GRI 102-48, 305-1, 305-2 / HKEx A1.2 |
CO2e – on an operational control basis (kt) | 44,023 | 50,676 | 52,306 | 48,082 | 46,681 | GRI 102-48, 305-1, 305-2 / HKEx A1.2 |
Climate Vision 20503,4,5,6 | 2020 | 2019 | 2018 | 2017 | 2016 | GRI/ HKEx/ TCFD |
Performance against targets - on an equity basis | ||||||
Carbon dioxide emissions intensity of CLP Group’s generation and energy storage portfolio (kg CO2/ kWh) | 0.65 | 0.70 | 0.74 | 0.80 | 0.82 | GRI 305-4 / HKEx A1.2 / TCFD |
Renewable energy generation capacity (% (MW)) | 12.8 (2,517) | 12.8 (2,469) | 12.5 (2,387) | 14.2 (2,751) | 16.6 (3,090) | TCFD |
Non-carbon emitting generation capacity (% (MW)) | 20.9 (4,110) | 21.1 (4,069) | 20.9 (3,987) | 22.4 (4,350) | 19.2 (3,582) | |
Performance against targets - on an equity plus long-term capacity and energy purchase basis7 | ||||||
Carbon dioxide emissions intensity of CLP Group’s generation and energy storage portfolio (kg CO2/ kWh) | 0.57 | 0.62 | 0.66 | 0.69 | 0.72 | GRI 305-4 / HKEx A1.2 / TCFD |
Renewable energy generation capacity (% (MW)) | 13.5 (3,342) | 13.7 (3,294) | 12.8 (3,039) | 13.1 (3,211) | 14.9 (3,551) | TCFD |
Non-carbon emitting generation capacity (% (MW)) | 24.4 (6,017) | 24.9 (5,979) | 24.1 (5,724) | 23.2 (5,699) | 20.7 (4,931) | |
CLP Power Hong Kong - carbon emissions intensity of electricity sold | 2020 | 2019 | 2018 | 2017 | 2016 | GRI/ HKEx/ TCFD |
CO2e emissions intensity of electricity sold by CLP Power Hong Kong (kg CO2e/ kWh)4,8 | 0.37 | 0.50 | 0.51 | 0.51 | 0.54 | |
CO2 emissions intensity of electricity sold by CLP Power Hong Kong (kg CO2/ kWh)4,8 | 0.37 | 0.49 | 0.51 | 0.50 | 0.54 |
- Refers to a range of businesses, including generation and energy storage portfolio, transmission and distribution, retail and others.
- Numbers have been subject to rounding. Any discrepancies between the total shown and the sum of the amounts listed are due to rounding.
- Paguthan Power Station, the power purchase agreements of which expired in December 2018, was not included in the 2019 and 2020 numbers.
- In accordance with the Greenhouse Gas Protocol, WE Station, which makes use of landfill gas from waste for power generation, is not included in CLP’s Scope 1 CO₂ emissions and reported separately in the Asset Performance Statistics. Its non-CO₂ GHG emissions (i.e. CH4 and N₂O) is included in CLP’s Scope 1 CO₂e emissions.
- Starting from 2020, the portfolio includes energy storage assets and generation assets. Energy storage assets include pumped storage and battery storage. In previous years, the portfolio included generation assets only.
- CO₂ emissions of Yallourn and Hallet Power Stations have been used since 2018. Prior to 2018, CO₂e emissions data of these assets were used.
- Numbers include assets with majority and minority share, and those under "long-term capacity and energy purchase" arrangements with CLP. Starting from 2018, "long-term capacity and energy purchase" has been defined as a purchase agreement with duration of at least five years, and capacity or energy purchased being no less than 10MW.
- "Electricity sold" is the total electricity sold to CLP Power Hong Kong's customers before adjustment of Renewable Energy Certificates.
Operations | 2020 | 2019 | 2018 | 2017 | 2016 | GRI/ HKEx/ TCFD |
---|---|---|---|---|---|---|
Generation and energy storage capacity by asset type (% (MW))1,2 | ||||||
Total generation and energy storage capacity - on an equity basis | 100 (19,691) | 100 (19,238) | 100 (19,108) | 100 (19,395) | 100 (18,622) | TCFD |
Coal | 54.7 (10,765) | 56.0 (10,765) | 56.3 (10,765) | 58.8 (11,401) | 61.2 (11,396) | |
Gas | 23.4 (4,600) | 21.8 (4,194) | 21.7 (4,147) | 17.7 (3,434) | 18.4 (3,434) | |
Nuclear | 8.1 (1,600) | 8.3 (1,600) | 8.4 (1,600) | 8.2 (1,600) | 2.6 (492) | |
Renewables | 12.8 (2,517) | 12.8 (2,469) | 12.5 (2,386) | 14.2 (2,751) | 16.6 (3,090) | |
Energy Storage | 0.0 (0) | N/A | N/A | N/A | N/A | |
Others | 1.1 (210) | 1.1 (210) | 1.1 (210) | 1.1 (210) | 1.1 (210) | |
Total generation and energy storage capacity - on an equity plus long-term capacity and energy purchase basis3 | 100 (24,696) | 100 (24,015) | 100 (23,705) | 100 (24,554) | 100 (23,781) | TCFD |
Coal | 48.6 (11,997) | 50.0 (11,997) | 50.6 (11,997) | 51.4 (12,633) | 53.1 (12,628) | |
Gas | 23.2 (5,717) | 21.4 (5,139) | 21.4 (5,084) | 21.7 (5,322) | 22.4 (5,322) | |
Nuclear | 10.9 (2,685) | 11.2 (2,685) | 11.3 (2,685) | 10.1 (2,488) | 5.8 (1,380) | |
Renewables | 13.5 (3,342) | 13.7 (3,294) | 12.8 (3,039) | 13.1 (3,211) | 14.9 (3,551) | |
Energy Storage | 2.7 (655) | N/A | N/A | N/A | N/A | |
Others | 1.2 (300) | 3.7 (900) | 3.8 (900) | 3.7 (900) | 3.8 (900) | |
Energy sent out by asset type (% (GWh))1,2,4 | ||||||
Total energy sent out - on an equity basis | 100 (68,699) | 100 (70,949) | N/A | N/A | N/A | TCFD |
Coal | 57.4 (39,438) | 62.9 (44,596) | N/A | N/A | N/A | |
Gas | 18.0 (12,390) | 14.1 (9,979) | N/A | N/A | N/A | |
Nuclear | 16.3 (11,192) | 15.3 (10,888) | N/A | N/A | N/A | |
Renewables | 8.3 (5,678) | 7.7 (5,487) | N/A | N/A | N/A | |
Energy Storage | 0.0 (0) | N/A | N/A | N/A | N/A | |
Others | 0.0 (1) | 0 (0) | N/A | N/A | N/A | |
Total energy sent out - on an equity plus long-term capacity and energy purchase basis3,5 | 100 (85,937) | 100 (88,573) | 100 | 100 | 100 | TCFD |
Coal | 47.8 (41,118) | 54.8 (48,512) | 60 | 61 | 63 | |
Gas | 20.0 (17,157) | 14.8 (13,073) | 12 | 15 | 14 | |
Nuclear | 23.2 (19,923) | 21.9 (19,400) | 20 | 15 | 14 | |
Renewables | 9.1 (7,855) | 8.7 (7,699) | 8 | 9 | 9 | |
Energy Storage | -0.1 (-118) | N/A | N/A | N/A | N/A | |
Others | 0.0 (1) | -0.1 (-109) | 0 | 0 | 0 | |
Total energy sent out (GWh) - on an operational control basis | 58,918 | N/A | N/A | N/A | N/A | TCFD |
Fuel use4,6 | ||||||
Coal consumed (for power generation) (TJ) | 403,379 | 485,453 | 521,568 | 471,976 | 453,904 | GRI 302-1 / HKEx A2.1 |
Gas consumed (for power generation) (TJ) | 134,776 | 107,183 | 83,364 | 91,426 | 86,787 | GRI 102-48, 302-1 / HKEx A2.1 |
Oil consumed (for power generation) (TJ) | 2,243 | 2,620 | 3,807 | 5,069 | 4,162 | GRI 102-48, 302-1 / HKEx A2.1 |
- Numbers have been subject to rounding. Any discrepancies between the total shown and the sum of the amounts listed are due to rounding.
- Starting from 2020, a new "Energy Storage” asset category is added, under which pumped storage and battery storage are included. In previous years, assets under the “Others” category included oil-fired generation assets and pumped storage.
- Numbers include assets with majority and minority share, and those under "long-term capacity and energy purchase" arrangements with CLP. Starting from 2018, "long-term capacity and energy purchase" is defined as a purchase agreement with duration of at least five years, and capacity or energy purchased being no less than 10MW.
- Paguthan Power Station, the power purchase agreements of which expired in December 2018, was not included in the 2019 and 2020 numbers.
- Only percentages are available for the years 2016-18.
- Numbers include operating assets where CLP has operational control during the calendar year.
People | 2020 | 20191 | 2018 | 2017 | 2016 | GRI/ HKEx/ TCFD |
---|---|---|---|---|---|---|
Total employees by region (number) | 8,060 | 7,960 | 7,634 | 7,542 | 7,428 | GRI 102-7 / HKEx B1.1 |
Hong Kong | 4,689 | 4,604 | 4,538 | 4,504 | 4,450 | |
Mainland China | 609 | 607 | 596 | 577 | 560 | |
India | 442 | 469 | 458 | 463 | 435 | |
Australia | 2,320 | 2,280 | 2,042 | 1,998 | 1,983 | |
Total employees eligible to retire within the next five years (%)2 | 14.5 | 13.9 | 16.4 | 15.1 | 14.1 | GRI EU15 |
Hong Kong | 20.4 | 19.5 | 20.0 | 18.6 | 17.3 | |
Mainland China | 13.4 | 14.5 | 13.2 | 10.6 | 12.1 | |
India | 5.1 | 4.8 | 4.0 | 2.4 | 0.9 | |
Australia3 | 5.7 | 5.4 | 12.8 | 12.2 | 11.4 | |
Voluntary staff turnover rate (%)4,5 | GRI 401-1 / HKEx B1.2 | |||||
Hong Kong | 3.1 | 2.4 | 2.3 | 1.9 | 2.3 | |
Mainland China | 1.3 | 2.0 | 4.7 | 3.0 | 3.4 | |
India | 4.7 | 6.6 | 5.6 | 3.5 | 8.4 | |
Australia | 7.7 | 12.9 | 13.6 | 13.8 | 12.6 | |
Average training hours per employee (hours) | 42.5 | 40.1 | 46.1 | 46.9 | 49.2 | GRI 404-1 / HKEx B3.2 |
- Starting from 2019, numbers have included full-time and part-time employees. Numbers in the previous years included full-time employees only.
- The percentages given refer to permanent employees within each region, who are eligible to retire within the next five years.
- There is no mandatory retirement age in Australia. Since 2019, retirement age assumption has been adjusted from 60 to 65 to reflect local norms, which led to a significantly lower percentage compared to previous years. Numbers in previous years adopting the adjusted retirement age for Australia are as follows: 2016 - Australia: 4.6% / Group total: 12.0%; 2017 - Australia: 4.8% / Group total: 12.9%; 2018 - Australia: 4.6% / Group total: 14.0%.
- Voluntary turnover is employees leaving the organisation voluntarily and does not include dismissal, retirement, company-initiated termination or end of contract.
- Includes permanent employees only except for Mainland China, which includes both permanent and fixed-term contract employees due to local employment legislation.
The 2020 data shaded in orange have been independently verified by PricewaterhouseCoopers. The assurance scope of past years' data can be found in previous Sustainability Reports.